First, let’s get the basics right. For LinkedIn prospecting, we have always advocated to not view targeted profiles anonymously. You want your targeted users to know that you are interested in them and this can only be done if they can see who’s viewed their profile. So let’s assume your settings are correct.
See screenshots below.
Settings View | Sales Navigator Team Account
Settings View | Sales Navigator Professional Account
We suspect this setting will start showing up in all Sales Navigator accounts soon.
Therefore, keep a lookout to see if your Sales Navigator interface has changed, and if so, ensure that the setting for Profile Viewing Options has not defaulted to Anonymous, and if it has, be sure to set it to Full Profile.