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Content is king. That’s the saying, right?

It’s true in a way. Your website is really just a wrapper for your content. Your content tells prospects what you do, where you do it, who you have done it for, and why someone should use your business. And if you’re smart, your content should also go beyond these obvious brochure-type elements and help your prospective customers achieve their goals.

For service businesses, we can loosely break your content down into three categories:

  • Service content. What you do and where you do it.
  • Credibility content. Why a prospect should engage with your business.
  • Marketing content. Content that helps position you as an expert and puts your business in front of prospects earlier in the buying cycle.
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It’s really important to realize that SEO is important for all of these kinds of content, but it is often only really considered for service-type content. SEO is often forgotten when it comes to credibility content like reviews, testimonials and case studies.
As a simple example, I recently renovated a Victorian-era house in the UK, and throughout the process, I was looking for various professionals that could demonstrate relevant experience. In this case, having a well-optimized case study showing renovation work on a similar house in the local area would serve as great long-tail SEO content — it also perfectly demonstrates that the contractor can do the job, which perfectly illustrates their credibility. Win-win.
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Ensure you optimize all of your marketing content, including case studies, portfolio entries and testimonials — not just the obvious service pages.

A solid content marketing and SEO strategy is also the most scalable way to promote your business to a wide audience. And this generally has the best ROI, as there is no cost per click — so you are scaling your marketing without directly scaling your costs. This kind of SEO strategy is not right for every business, but when it is a good fit, it’s almost unbeatable.

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Here are the key takeaways:

  • Optimize all content across the entire customer journey.
  • Determine whether content marketing via organic search is a good fit.

We still see way too many paint-by-numbers approaches to SEO, where local businesses are paying agencies to pump out blog posts that are strategically not a good fit. Ensure that all of your content is optimized, and if you are doing content marketing, ensure it is a good fit for your marketing tactics.